Find out what your manual processes actually cost.

Start from the common ones

Pick the processes your team actually does by hand. Defaults are ordinary figures for a mid-size operator — adjust them, they're yours. Three is enough to get a useful result.

• Rent roll reconciliationExport, compare against the ledger, chase the differences. Same steps every month.
• Owner / investor reporting packageOne package per entity, assembled from the same reports, formatted by hand, sent individually.
• Delinquency follow-upPull the aged list, decide who gets which notice, send them. The deciding is judgment; the sending isn't.
• Move-in / move-out checklist processingPaper checklist comes back from the site, somebody keys it in.
• Invoice entry and GL codingInvoices arrive by email and mail, get coded and entered one at a time.
• Vendor invoice approval routingForward, wait, nudge, forward again. Three people touch it; none of them for long.
• Occupancy / portfolio reportingSame export, same pivot, same email, every Monday.
• Budget vs. actual variance reportingActuals out of the ledger, budget out of a workbook, variances explained by hand.
• Maintenance request triageRequests arrive by phone, email, and portal; someone reads each one and decides urgency and routing.
• Renewal letter generationExpiring leases pulled, terms looked up, letters merged and sent.
• Bank reconciliationStatement download, match against the ledger, investigate what's left.
• Utility billing (RUBS)Utility bills in, allocation formula applied, charges posted per unit.
• Leasing funnel reportingLeads, tours, applications, and signed leases pulled from the CRM and retyped into a summary.
• Payroll / timecard reviewTimecards checked against schedules and exceptions chased before payroll runs.
• COI / vendor compliance trackingA spreadsheet of expiry dates, checked by eye, with chase emails sent by hand.
• Add your ownSomething we didn't list. You know your operation.