The assistant for residents: requests, collections and renewals
Let the same assistant serve residents: file maintenance requests, send pay links, reach out about past-due balances, arrange payment plans within your limits and tell residents about renewal offers.
Intermediate4 lessons23 minFor Property managers and collections staff
- 1What it does for residents
Residents reach the same assistant in the portal, by text and by phone. Here is what it may do.
5 min - 2Past-due outreach
Let the assistant text and email residents who are behind, with their real balance and a pay link.
7 min - 3Payment plans
Set the limits for plans the assistant may offer, and decide whether they need your approval.
6 min - 4Renewal notices
Let the assistant tell residents about the renewal offers you make, and optionally make offers from your pricing menu.
5 min