The questions you'd ask on the call anyway.
- Our data is a mess. Is that a blocker?
- No — it's the normal starting condition, and it's most of what the audit is for. Nobody's data is clean. What matters is whether it's reachable and whether it's consistent enough to be trusted for the specific question you want answered. Those are things we can check in days, not months.
- Who owns what you build?
- You do. Code, configuration, and documentation are yours, in your repositories and your accounts, from the first commit. You can take it in-house or hand it to another firm at any point without asking us. We'd rather you stay because it's working than because leaving is painful.
- What happens to our data?
- It stays in your systems. We build connections into what you own rather than copying your operations into a platform of ours. Where a model is involved, we use providers with no-training guarantees on business data, and we'll put that in writing. We'll sign your NDA and work under your security requirements, not a generic template of ours.
- We tried something like this before and it didn't stick. Why is this different?
- Usually because the last attempt started with the technology instead of the task, or because it required people to change how they work before it gave them anything. We start from a process that's costing you hours and deliver into the tools your team already opens. If it needs a training programme to survive, it was built wrong.
- Why not just give our team an AI tool and let them figure it out?
- Do give them the tools — they're good, and your people will find uses you wouldn't have thought of. The problem isn't the tools, it's pointing them at production data with no scoping, no logging, and nobody's name on the decision. Keep the experimentation; put a boundary around the systems that hold customer records and money.
- Do we need to involve IT?
- Eventually, for access and review — and you should. But you don't need IT's roadmap, a budget cycle, or a platform decision to start. An audit needs conversations with the people doing the work and read access to a few systems.
- What does it cost?
- The audit is a fixed fee, quoted in writing before anything starts, so you know the number before you commit. Build work is fixed-scope for the same reason — we'd rather argue about scope up front than send you a surprise. Ongoing support is month to month with no annual commitment.
- What if you disappear?
- Everything runs in your accounts on mainstream, documented technology — no proprietary runtime of ours in the middle. We write handover documentation as we go rather than at the end. The honest test is whether another competent firm could pick it up cold, and that's what we build toward.