Lesson 4 of 5 · 5 min

Follow-ups that get done

Use My Follow-Ups to make sure no lead goes quiet because nobody called back.

Most lost leases are not lost to a competitor. They are lost to silence. Leasing › My Follow-Ups is your list of the people you owe a reply, and it is built so nothing slips.

Clear the list every day

  1. Open Leasing › My Follow-Ups.
  2. Choose Generate follow-ups. StrivBridge adds a follow-up for every stale lead that does not already have one open.
  3. Work each follow-up: call, text or email, log what happened on the guest card, then complete the follow-up.
  4. If a prospect asked you to reach out later, push the follow-up out by a number of days instead of completing it.

Some follow-ups are created for you. When you approve an application, StrivBridge adds two: welcome them today, and send local area information in two days. Notes that teammates leave for you also appear on this page.

The Lead Manager board with prospects by stage.
The screen this lesson works in, from the StrivBridge sample company.
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